Terms & Conditions
Ordering Online
All orders must be paid for in full before delivery.
Products and prices are subject to change without notice.
Due to the natural variation in materials some fly patterns may vary slightly from those photographed.
Ordering
All orders places on the Tay Salmon Fly Limited Website are done in acceptance of the Terms and Conditions.
You will receive a shipping email once your flies are posted.
If we are unable to process your order for any reason we will inform you as soon as possible using the contact details that you provided on checkout.
Payment
We accept payment by Cheque, Bank Transfer or PayPal.
The goods will not be delivered until the funds have cleared in the Tay Salmon Fly Limited account.
Delivery
The goods will be dispatched to the delivery address supplied at the time of the order.
Orders are dispatched within 1-2 days of being received.
All UK orders are posted using Royal Mail 1st Class Recorded Delivery, unless another another service is requested. International orders are send using Royal Mail International Track & Sign.
Tay Salmon Fly Limited takes no responsibility, once the goods are posted for any delays or failure to deliver a product within an estimated timescale. These are out with our control. Any losses or claims to be made via Royal Mail.
Delivery Times
Delivery of orders to UK addresses typically takes 1–3 working days from when the order was placed, if the item is in stock in our store. The delivery period for sale items may be extended by 1 or 2 working days.
Delivery to Europe typically takes 3–5 working days from dispatch.
Delivery to the rest of the world can take longer depending on where the parcel is headed.
Returns Policy
Please send returns for orders placed through Tay Salmon Fly to:
Tay Salmon Fly Limited
38 Hendersyde Drive
Kelso
Roxburghshire
TD5 7TQ
All goods must be in new condition, with the original packaging, labelling and Tay Salmon Fly Limited receipt. A refund request will be processed within 3 working days from receipt. Goods may be cancelled and returned under the Distance Selling Regulations 2000 for 7 working days from the day after delivery to you as the permitted cancellation period. This would not apply for special orders bought in specifically on the instructions of the customer. We recommend that items being returned be sent via insured, traceable delivery for your protection. Please note: all return postage charges to be met by customer. All of the above does not affect your statutory rights as a consumer.
Statutory Rights
These Terms and Conditions do not affect your statutory rights as a customer.
Contact Us
Tay Salmon Fly Limited
38 Hendersyde Drive
Kelso
Roxburghshire
TD5 7TQ
Email: info@taysalmonfly.co.uk
Website: www.taysalmonfly.co.uk
Copyright
All the Tay Salmon Fly website contents including logos, photos, text etc on this website are the sole property and/or use of Tay Salmon Fly Limited. Under no circumstances can any of the information be reproduced or used with out the owner’s consent.
If you would like to use any of the material on the website please contact us.
Privacy Policy
Tay Salmon Fly Limited reserves the right to collect email addresses to use in conjunction with Tay Salmon Fly marketing programs.
